Customer Service - office@jellyfrog.co.uk
Spend £50 for Free UK Tracked Shipping!
Free UK Tracked shipping on orders over £50
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Billie Eilish Mystery Box - November 24 Version - Official Licensed Products
Discover the ultimate Billie Eilish experience with this Mystery Box containing official licensed merchandise worth up to £60. Get ready to rock with the ultimate Billie collectors merch!
Box will contain a mixture of Official Licensed Clothing and merchandise!
Choose your clothing size from the drop down menu!
Boxes ship out Monthly.
This is a one-off purchase, not a subscription box! New boxes with all new products will be put on sale each month!
This next box starts shipping November 2024 so not long left to grab this awesome gift idea!
All Boxes ship out with safe, secure tracked shipping!
Please note Box outer artwork used on the listing is for promotional purchases and this box will ship out in white secure mailing box featuring sticker artwork wrapped in grey outer packaging for a safe secure delivery.
You may return most new, unopened items within 60 days of delivery for a full refund. You are responsible for return postage costs. Please contact us at office@jellyfrog.co.uk for return authorisation. .
You should expect to receive your refund within 3 working days once we have the item back with us.
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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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