Genesis Mystery Box - December 24 Version - Official Licensed Products

Returns Policy

You may return most new, unopened items within 60 days of delivery for a full refund. You are responsible for return postage costs. Please contact us at office@jellyfrog.co.uk for return authorisation. .

You should expect to receive your refund within 3 working days once we have the item back with us.

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Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.